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Who Decided What Your Business Was Supposed to Look Like?

  • Writer: Eleanor Hancock
    Eleanor Hancock
  • 1 day ago
  • 3 min read


Eleanor Hancock of Number 75 Design

Here's a statistic that should make every small business owner stop for a second and stare into the middle distance...


According to a global study of 2,500 small business owners, only 18% of small businesses feel “very confident” that their marketing is actually working. Which means the vast majority of business owners are doing more, posting more, spending more, tweaking more, showing up more, learning more, downloading more PDFs, watching more webinars, and somehow feeling less sure than ever that any of it is getting them where they want to go.


More effort, less confidence.


If that feels a bit uncomfortably familiar, you’re not alone. Most people think they have a marketing problem, or a budget problem or a social media problem or a “we need a better website” problem. Usually, they don’t. They have a blueprint problem.


Because before you can decide what to post, what to sell, where to show up or how to grow, there’s a bigger question that almost nobody asks:

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Who decided what your business was supposed to look like in the first place?”
Matt Hancock of Number 75 Design

Think about it. When you started your business, or when it started to grow beyond what you originally imagined, where did the plan come from? Not the business plan you wrote for the bank. The actual operating blueprint. The one that quietly dictates how you show up, what success looks like, how fast you’re supposed to grow, what opportunities you say yes to, which ones you feel guilty turning down, what platforms you should be on, how visible you’re meant to be and what kind of clients you’re chasing.


For most of us, that blueprint wasn’t consciously created, it was inherited. A collection of assumptions gathered over years of watching what everyone else seemed to be doing. Post three times a week, be visible everywhere, scale the team, launch the thing, start the podcast, build the funnel, create the course, grow, grow. grow.


Nobody handed us that rulebook, we just assumed there was one and started following it.


The problem is that rulebook wasn’t written for you.


It was cobbled together from everyone else’s goals, everyone else’s priorities and everyone else’s version of success and if you’re not careful, you can spend years building a business that looks impressive from the outside while quietly wondering why it feels so exhausting from the inside.


We see this all the time in our work building brands, websites and strategy for small businesses. Someone comes to us convinced they need a new logo, or a better website, or stronger social media, or a clearer offer. And to be fair, they probably do. But far more often than not, those things aren’t the real issue. The real issue is that they’ve never stopped long enough to ask,


What am I actually trying to build here?”

Not what sounds impressive, not what gets applauded on LinkedIn, and not what everyone else in your industry is doing. Forget what your accountant said about growing the team. What does your version of a brilliant business actually look like? Not the impressive one, the right one. For you, your life, the clients you genuinely love, the work that makes you feel like you’re operating at your best.


That answer is different for everyone, which is precisely why copying someone else’s blueprint, however successful they seem, is such an expensive mistake.


The businesses we’ve worked with that made the biggest leaps weren’t the ones that found a better marketing strategy or finally cracked the Instagram algorithm. They were the ones that got brutally honest about what they were building and why, scrapped the assumptions that had quietly accumulated over years of just getting on with it, the ones that gave themselves permission to build a business that actually fit.


Before we start anything, we go underneath all of that, before the logo, the website, the messaging, the marketing plan, we uncover the Blueprint, the real one, the one that’s unique to that business, that owner and the life they’re trying to create.


And it’s absolutely, categorically worth it, because when you know exactly what you’re building and exactly who it’s for, everything else, the brand, the messaging, the marketing, the offers, gets so much easier to get right. Not because you’ve found the perfect formula. Because you’ve finally stopped following someone else’s.


The rulebook was never yours. The good news is, you can write your own. And that one, by definition, will fit.

Author: Eleanor & Matt Hancock

Email: hello@number75design.com

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